SVP, Hotel Operations

Bill Jett

Bill joined Encore (formerly Audio Visual Technologies) in 2010. As senior vice president of hotel operations, he is focused on ensuring superior customer service and supporting the company’s mission to lead the industry in technology and operational excellence.

Bill began his career in the audio visual industry in 1985 working in in-house hotel management at large hotel chains such as Hilton, Hyatt, and Marriott. He was promoted to regional director where he was responsible for 21 in-house A/V hotel operations in an eight state area, as well as securing new in-house operations, and establishing new hub/warehouse locations. Bill later joined AV Concepts to assist in establishing structure and stability for the growth of the organization as executive vice president. During the course of his career, Bill developed an in-house hotel and convention service division, as well as an aggressive and highly innovative corporate staging operation.