Chief Operating Officer, Encore

Andy Nichols

Andy Nichols has served as chief operating officer for Encore since 2008.

His primary responsibilities are oversight and leadership of Encore’s hotel service operations and is very active in supporting Encore’s hotel contract sales and strategic account management teams.

Andy maintains extensive key customer relationships at the property level, hotel chain, hotel management company and hotel ownership levels. He has extensive experience overseeing major national hotel accounts, national sales and marketing initiatives, and the management of operations at all organizational levels.

Andy has been instrumental in the growth of the industry of hotel outsourced audiovisual and technology services since 1981. As one of the original employees with Atlanta-based Total Audio Visual Services, Inc., he remained with the company in various executive level sales and operational roles through mergers and acquisitions with GE Capital/Technology Management Services, Carabiner Communications and Audio Visual Services Corporation (PSAV).

Andy’s long-term support and ongoing involvement in the hospitality industry’s national trade associations allow him to regularly monitor the trends and needs of meeting planners and hotel partners, to ensure the services and technology the organization provides are cutting edge and targeted to maximize productivity, and to help clients meet their goals.